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You can enable recurring alert options to prevent VitalSigns from constantly sending you alerts when an issue is not necessarily critical. For example, your Traveler status may toggle between a yellow and green status for a short period throughout the day. You may not want to be informed about every instance when this occurs. With recurring alerts, you have the option to receive a single alert if the issue occurs more than X number of times in an hour. |
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- Go to Alerts -> Alert Settings
- Select the Recurring Alerting tab
- Select the checkbox
to the left of Alert about recurrences only - Enter a value for the Number of recurrences (Note: this value is the number of times the event must fail before VitalSigns alerts you of a problem)
- Select the events/alerts for which you want to restrict alerts
- Click OK to save the changes
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